Right of withdrawal

Returns and right of withdrawal

Right of withdrawal for consumers and voluntary return conditions
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

- on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

- on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or pieces;

In order to exercise your right of withdrawal, you must contact us

Martina Radut, Adolf-Schmid-Straße 3, 83435 Bad Reichenhall, email: mk-specials@gmx.de

by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- Martina Radut, Adolf-Schmid-Straße 3, 83435 Bad Reichenhall, mk-specials@gmx.de, Tel. 01775763109

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /
  the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) 
- Date

(*) Delete where inapplicable.
 

Voluntary return policy

In addition to your statutory rights, we voluntarily offer you the following return conditions:

Products that you purchase from us can be returned to us within 30 days of receipt of the goods, provided that the goods are complete and in the same condition as when they were received and none of the reasons for exclusion listed below apply.
Goods for which the statutory right of withdrawal is excluded cannot be returned under the voluntary return conditions. The same applies to goods for which the statutory right of withdrawal has already expired before the withdrawal period has expired at the time of return. Possible reasons for exclusion or expiry for the purchased product are specified in the above cancellation policy under “Reasons for exclusion and expiry”. The voluntary return conditions also do not apply to digital content or software that is not supplied on a physical data carrier (e.g. a CD or DVD).

The goods must be sent back to the address given in the above cancellation policy. The return period is met if you send the goods to this address before the return period has expired.

In any case, you bear the transport risk for the return.
These return conditions do not limit your statutory rights and therefore also your right of withdrawal.